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FAQs

Learn a little bit more about 3D printing, and ExOne.

Read our FAQs section below.

General Inquiries


How does ExOne® binder jet process work?

Based on the patented 3DP process developed at MIT, ExOne builds functional 3D objects from the bottom up, one layer at a time with durable, industrial-strength materials. See the Technology Overview page to find out about the process.

What is the surface quality?

The surface quality depends on your material choice. Each material has a different natural surface quality. This is also true for the various finishing options. For metal printing, we offer a variety of plating choices. Check out our materials pages for more specifics.

What kind of tolerances can you meet?

ExOne® sand printers can achieve printing tolerances of +/- 0.5 mm (0.02 in). ExOne® metal printers can achieve accuracies of +/- 0.13 mm (0.005 in) in components under 75 x 75 x 75 mm (3 x 3 x 3 in); +/- 0.25 mm (0.010 in) in components up to 250 x 250 x 250 mm (10 x 10 x 10 in); and +/- 1.3 mm (0.050 in) for the largest components up to 780 x 400 x 400 mm (30.7 x 15.75 x 15.75 in).

Can more than one part be printed simultaneously?

Yes. The software will allow for as many parts as can fit within the build box, and each can be different or fully customized. This maximizes time and minimizes waste. It takes as long to print one part as it does to print multiple parts in the build box.

Are other materials available?

Yes. Several metal options are currently in development. Please inquire about your specific needs and ExOne will determine feasibility.

Do you ship worldwide?

Yes. ExOne operates facilities on three continents and ships worldwide.

How do I get a price quote?

Contact one of our Global Facilities or Request a Quote online with your requirements.

Can I order from any of your facilities?

Yes. Each of our global facilities has the resources to take your order and forward it to the appropriate location for processing.

Sand Parts on Demand


What are the benefits of binder jet 3D printing for sandcasting?

Molds and cores printed with ExOne binder jet technology enable faster delivery times, new design freedoms, and reduced costs by utilizing a digital, pattern-less workflow. OEMs and foundries are optimizing their production with binder jetting to deliver castings with complex rigging designs and monolithic cores in days, rather than weeks or months, while saving money on patterns, molds, and labor.

How do I know if 3D printed sand molds or cores will meet my needs?

ExOne offers Parts on Demand using either metal or sand binder jet printing systems, but our team of metalcasting experts also offer a detailed analysis of your application's requirements. We carry out virtual casting with solidification modeling to determine the successfulness of a pour, create unique rigging and riser designs to maximize the benefits of additive manufacturing, and, of course, offer 3D printing of cores, complex prototype molds, or production-scale casting molds.

Is assistance available to create a digital file?

ExOne accepts a wide range of digital modeling file types, though STL is most preferred. If you need assistance creating a file that is suitable for 3D printed molds, please contact us for support.

What materials/binder can I print with?

ExOne machines print a variety of silica and ceramic sand materials. These pair with our variety of binder systems, including inorganic binders, to tailor a print to the requirements of the casting. Reach out to our team to learn about the material options and which combination is right for your needs.

When will my parts be available?

We have on-demand sand printing facilities located in the North America, Europe, and Asia. Standard lead time for 3D printed sand molds and cores varies by location and may depend on the complexity of the casting mold or volume of the order. In the Americas our turnaround times are as fast as 3-5 days. Rush services are available, so reach out to get a custom quote for 3D printing.

Can you accommodate the volume of my order?

The binder jetting process for 3D printing sand casting molds suits applications with a lot of 1 or 1,000,000. At ExOne, we’re equipped to help you quickly develop a casting mold for a one-off prototype and its ensuing iterations, as well as produce 3D printed molds and cores at scale. We also have a network of customers who offer sand printing services we can connect you with to make sure you find the perfect fit for your production needs.

I have a high-value, complex casting. Can you help me ensure a successful first pour?

Our team has a unique combination of metalcasting and binder jetting experience to enable easy design changes, quick turnarounds, and successful first pours. Our OneCast range of services include a requirement analysis, rigging and riser design, fluid flow and solidification modeling, creating detailed pouring parameters, mold assembly instructions, and on-site pour supervision. OneCast saves customers time and money efficiently delivering complex castings right the first time.

Can sand binder jet 3D printing be used to create tooling?

Yes - ExOne binder jet machines create pre-forms for a range of tooling applications. Sacrifical tooling can be printed in unique shapes and used for composite layup where the sand is simply washed out after autoclaving. Additionally, the patented AMClad® process inflitrates and coats sand prints to create large tools able of withstanding various types of molding and forming processes, such as vacuum and hydroforming or sheet metal stamping.

Washout Tooling on Demand


Metal Parts on Demand


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