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FAQs

Learn a little bit more about 3D printing, and ExOne.

Read our FAQs section below.

General Inquiries


How does ExOne® binder jet process work?

Based on the patented 3DP process developed at MIT, ExOne builds functional 3D objects from the bottom up, one layer at a time with durable, industrial-strength materials. See the Technology Overview page to find out about the process.

How durable are 3D printed components?

It depends on the material system used. For stainless steel and bronze metal parts, ultimate tensile strengths range between 60 and 100 ksi, with hardness levels of 20-30 HRc.

What is the surface quality?

The surface quality depends on your material choice. Each material has a different natural surface quality. This is also true for the various finishing options. For metal printing, we offer a variety of plating choices. Check out our materials pages for more specifics.

What kind of tolerances can you meet?

ExOne® sand printers can achieve printing tolerances of +/- 0.3 mm (0.012 in). ExOne® metal printers can achieve accuracies of +/- 0.13 mm (0.005 in) in components under 75 x 75 x 75 mm (3 x 3 x 3 in); +/- 0.25 mm (0.010 in) in components up to 250 x 250 x 250 mm (10 x 10 x 10 in); and +/- 1.3 mm (0.050 in) for the largest components up to 780 x 400 x 400 mm (30.7 x 15.75 x 15.75 in).

Can more than one part be printed simultaneously?

Yes. The software will allow for as many parts as can fit within the build box, and each can be different or fully customized. This maximizes time and minimizes waste. It takes as long to print one part as it does to print multiple parts in the build box.

Are other materials available?

Yes. Several metal options are currently in development. Please inquire about your specific needs and ExOne will determine feasibility.

Do you ship worldwide?

Yes. ExOne operates facilities on three continents and ships worldwide.

How do I get a price quote?

Contact one of our Global Facilities or Request a Quote online with your requirements.

Can I order from any of your facilities?

Yes. Each of our global facilities has the resources to take your order and forward it to the appropriate location for processing.

Metal Parts on Demand


How do I know I need a printed metal part?

ExOne offers on-demand 3D printing for metal parts as well as sand castings and specialty materials. The most common application of our 3D metal printing is the manufacture of customized, complex parts. We can handle a variety of throughput requests from rapid product development to serial production, and have finishing options that will help you efficiently bring your part from conception to market. Our customers also leverage our 3D metal printing service to create prototypes or conceptual models.

Will I require finishing services when 3D printing metal parts?

ExOne® metal Parts on Demand are “near-net,” meaning some finishing may be desired or required. We offer a full array of finishing services that can be added to our on-demand metal 3D printing packages. Please contact us for details.

Will I need assistance with creating a digital file?

ExOne accepts a wide range of digital modeling file types, though STL is most preferred, and files can be easily uploaded via our Request a Quote form. If you need assistance creating a file, please inquire about our design services for 3D metal printing.

When will my parts be available?

Standard lead time for 3D printing metal parts is 10 working days, but will depend on the volume and complexity of the job. Rush services are available, so reach out to get a customized quote for 3D metal print service.

Can you accommodate the volume of my order?

Iterative or individually customized parts can be managed in a single print run, but 3D metal printing services are also available for serial production. Whether manufacturing lots of 1 or 1,000, the binder jetting process is the most economical choice for 3D printing metal Parts on Demand.

How do I access the manufacturing guidelines for metal sintered parts?

Click here to download the manufacturing guidelines.
 

How do I access the manufacturing guidelines for metal infiltrated parts?

Click here to download the manufacturing guidelines.

Sand Parts on Demand


How do I know if 3D printed sand molds or cores will meet my needs?

ExOne offers Parts on Demand using either metal or sand specialty printing systems. Our services can be leveraged to create 3D printed cores, complex prototype molds, or production-scale casting molds. Request a quote to get in touch with a consultant who can determine the best approach based on your requirements.

Is assistance available to create a digital file?

ExOne accepts a wide range of digital modeling file types, though STL is most preferred, and files can be easily uploaded via our Request a Quote form. If you need assistance creating a file that is suitable for 3D printed molds, please inquire about our design services.

When will my parts be available?

Standard lead time for 3D printed sand molds and cores is 5-7 working days, but may depend on the complexity of the casting mold or volume of the order. Rush services are available, so reach out to get a custom quote for 3D printing.

Can you accommodate the volume of my order?

The binder jetting process for 3D printing sand casting molds can help you save on production costs whether you need a lot of 1 or 1,000. At ExOne, we’re equipped to help you quickly develop a casting mold for a one-off prototype and its ensuing iterations, as well as produce 3D printed molds and cores at scale. Request a quote to obtain customized cost and timing scope for your order.

Washout Tooling on Demand


What is Washout Tooling commonly used for?

3D printed soluble support materials are designed to create hollow tooling and composite parts with trapped geometries. You can order parts on demand developed with washout tooling for aircraft ducting, pressure tanks, mandrels and more.

Can you help design a digital file?

ExOne accepts a wide range of digital modeling file types, though STL is most preferred, and files can be easily uploaded via our Request a Quote form. If you need assistance creating a file that is suitable for 3D printing, please inquire about our design services.

What is the typical coating applied to seal the core from resin infiltration?

Teflon® tape wrap or soluble spray-on coating. We can apply whatever coat you need to prepare the cores for finishing in your facility.

What composite materials are compatible?

Currently, ExOne only offers printed and coated cores. Composite layup, curing and washout is completed by our customers using filament winding or application of prepreg woven fabric. Common layup materials that can be applied to our cores are: carbon fiber, fiberglass, aramid fiber or ceramic matrix composites (CMC).

What is the maximum cure temperature for composite part manufacturing?

350°F (177°C)

Are ExOne 3D printed cores autoclave approved?

Yes. The core can withstand a maximum autoclave pressure of 85 psi during composite part production.

What do you use to washout the core after the composite part is produced?

Our cores are made with water-soluble support material and are able to be removed with room temperature tap water.

Are there any chemicals or toxins present during washout?

No.

When will I receive my 3D printed tooling?

Standard lead time for washout tooling is 7-10 working days to account for printing, curing and coating the cores. Additional production to apply the composite layup, cure the tooling and washout the core will be required after you receive the parts. Rush services are available.

Can you accommodate the volume of my order?

The binder jetting process is the most economical choice for 3D printing hollow objects. And lots of 1 can be just as efficient as lots of 1,000. Additionally, iterative or individually customized washout tooling can be printed in a single print run.

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