Sales Operations Specialist

We are searching for a Sales Operations Specialist to support our national sales team

October 1, 2019

About Us

Located just outside of Pittsburgh, The ExOne Company is a global provider of binder jet 3D printers. Our business primarily consists of manufacturing and selling 3D printers and 3D printed parts for our customers.

ExOne’s technical team includes world class engineers, material scientists and metallurgists, some with over 20 years of experience in binder jetting. Our machine engineering team consists of a variety of mechanical, electrical and software engineers. Through our ExOne Adoption Centers (“EACs”), we offer comprehensive application support to help our customers find innovative ways to leverage our technology. Our ability to print in a variety of industrial materials, as well as our industry-leading volumetric throughput, uniquely positions us to serve the needs of global industrial customers.

Overview of the Position

The Sales Operations Specialist role is to provide overall sales support for our Regional and Technical sales teams. The Sales Operations Specialist will engage with the customer during the order process to ensure proper information and correct specifications are entered correctly into the system.

Your Responsibilities

Responsibilities include, but are not limited to, the following:

  • Monitor adherence to standardized, approved contract templates

  • Track statistics on inquiry activity, response times and success rates

  • Follow up with customers in timely manner, respond to direct inquiries and follow-up on any action items

  • Assist with pipeline and forecasting within Salesforce

  • Follow all company policies, procedures and support continuous improvement quality process

  • Represent ExOne in a positive and professional manner

  • Protect company assets, technology and trade information

What you need to bring to the table

  • 3+ years of direct sales, customer sales or ERP experience; background in manufacturing environment preferred

  • Prioritize effectively and handle multiple assignments, simultaneously

  • Excellent organization, time-management and follow up ability

  • Outstanding telephone style, verbal and written communication skills and people skills

  • Competency with a computer, including MS Office applications

  • Demonstrated capacity for initiative and self-direction

What we provide in exchange for your skills, knowledge and talent

At ExOne, we have a comprehensive compensation and benefit program which includes the following:

  • Two (2) Medical, Dental and Vision plans to choose to fit your specific needs with a portion of the premiums company paid by ExOne
  • Health Savings Account (HSA) tied into our High Deductible Medical Plan
  • A generous company match 401k program
  • Company Paid Life, Short & Long Term Disability with AD&D insurance
  • Vacation/PTO and company paid holidays

For those who want to continue their professional growth, we provide tuition reimbursement on a yearly basis

How does this opportunity sound to you? If you’re intrigued to find out more about ExOne, we’d love to fill in the blanks and show you what we are all about. Please forward an updated resume and a cover letter telling us “Why you want to be part of our team at ExOne to:

ExOne appreciates your interest in our organization as a place for your next career. We are proud to be an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. ExOne provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. We also participate in E-Verify.