Product Launch Engineer

About Us

Located in the greater Pittsburgh area, The ExOne Company is a global provider of binder jet 3D printers. Our business primarily consists of manufacturing and selling 3D printers and 3D printed parts for our customers.

ExOne’s technical team includes world class engineers, material scientists and metallurgists, some with over 20 years of experience in binder jetting. Our machine engineering team consists of a variety of mechanical, electrical and software engineers. Through our ExOne Adoption Centers (“EACs”), we offer comprehensive application support to help our customers find innovative ways to leverage our technology. Our ability to print in a variety of industrial materials, as well as our industry-leading volumetric throughput, uniquely positions us to serve the needs of industrial customers.

Position Overview

The Product Launch Engineer is a hands-on role on ExOne’s growing engineering team. The Product Launch Engineer will work closely with the engineering and R&D teams on the final design and integration of new printers. As printers are installed at key customer sites, the engineer will be responsible for ensuring the customer is successful with their implementation of the printer and its ancillary equipment and that they are able to run in a production environment.  

Working closely with ExOne’s service and machine build teams, the engineer will also be expected to provide feedback to the engineering team to improve and optimize future versions of the printer.  This role requires a combination of strong skills in engineering processes, communication, team building, analytical skills, and an ability to coordinate resources from a variety of supporting teams.

Duties and Responsibilities

  • Travel to customer sites to support installation and ensure customer’s success
  • Develop and implement testing plan for new printers
  • Provide verbal and written feedback to engineering team
  • Develop and optimize procedures for efficient operation of printing systems
  • Coordinate systems-level integration of binder jetting ecosystem
  • Train internal operators and customers 
  • Design, build and test prototype designs

Minimum Requirements

  • Bachelor’s degree in Mechanical, Manufacturing, Electrical Engineering or similar 

  • Logical problem solver who enjoys interacting with customers on a daily basis

  • Experience with metal AM, preferably experience with binder jetting

  • Demonstrated history of managing and executing projects according to plan

  • Ability to prioritize tasks and manage deadlines in a fast-paced environment

  • Excellent communication skills, both written and verbal while working in a collaborative, cross-team capacity

  • Strong attention to detail

  • Willingness to travel to customer sites for extended visits

  • Ability to stand and walk for extended periods of time   

  • Able to bend, stoop, reach, lift, carry up to 50 lbs

  • Fine hand manipulation and dexterity to use hand tools, power tools and other detail work

  • Visual acuity sufficient to read schematics and prints

What we provide in exchange for your skills, knowledge, and talent

At ExOne, we have a comprehensive compensation and benefit program which includes the following: 

  • Two (2) Medical, Dental and Vision plans to choose to fit your specific needs with a portion of the premiums company paid by ExOne
  • Health Savings Account (HSA) tied into our High Deductible Medical Plan
  • A generous company match 401k program 
  • Company Paid Life, Short & Long Term Disability with AD&D insurance
  • Vacation/PTO and company Paid Holidays 
  • For those who want to continue their professional growth, we provide tuition reimbursement on a yearly basis

How does this opportunity sound to you?  If you are intrigued to find out more about ExOne, we would love to fill in the blanks and show you what we are all about.  Please forward an updated resume and a cover letter telling us “Why you want to be part of our team at ExOne” to:   

ExOne appreciates your interest in our organization as a place for your next career. We are proud to be an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. ExOne provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. We also participate in E-Verify.


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